I welcome you and invite you to know the contracting conditions so that you know all the necessary information regarding the electronic transactions you carry out on this website.
LOCAL Experiences & Adventures is committed to transparency and clarity in the commercial transactions carried out on this portal, guaranteeing a space committed to the rights of users and clients, that is why I recommend that before contracting any of the services that I put at your disposal in this website, read these conditions and the terms that apply to the provision of the services offered by localexperiences.es of its main Active Tourism activity.
These contracting conditions govern the relationship between LOCAL Experiences & Adventures and the clients who purchase the services of LOCAL Experiences & Adventures. You can access or download these Conditions at any time by accessing our website.
LOCAL Experiences & Adventures reserves the right to modify or change these conditions at any time. If the modifications constitute a substantial change in the terms, localexperiences.es will notify you by posting an announcement on my website. The services are available only to legal entities and persons who are 18 years of age.
The client will only be able to contract if he is of legal age and / or has the legal capacity to be linked. Otherwise, the responsibility for placing orders by minors will be borne by the minor’s parents or legal guardians.
By virtue of the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), I offer you the following information:
Company name is: LOCAL Experiences & Adventures
CIF / NIF is: 45809107F
Registered office is: Calle Camino de la Exotica, 22 Nerja Málaga 29780
Its social activity is: Active Tourism
Purpose of the website: To inform about active tourism services, such as hiking, canyoning, via ferrata, kayaking, climbing and to automate the process of purchasing these services through a booking engine.
Characteristics of the services offered
The services exposed in LOCAL Experiences & Adventures are Hiking, Canyoning, Via Ferrata, Kayak, Paddle surfing, Climbing.
Active Tourism Services
How to order
As a condition to place any order, the user must register in Hiking, Canyoning, Via Ferrata, Kayak, Paddle surfing, Climbing. and provide the corresponding information required for the acquisition of the services available on this website. The ordering information you provide must be accurate, complete, and up-to-date at all times. Failure to do so constitutes a violation of the terms, which may result in the dissolution of the contract with LOCAL Experiences & Adventures.
The steps to make a purchase or place an order are:
1. Complete all the information requested in the purchase process at localexperiences.es.
2. Check the acceptance box of the contracting conditions.
3. Make the payment.
4. You can download the accepted contracting conditions at the time of purchase or you will receive them by email.
From the moment of acceptance, the user acquires the status of Active Tourism Client.
Once the purchase has been made and the payment has been made, LOCAL Experiences & Adventures will send you an order confirmation by email, which will serve as proof of the operation (Proof of purchase). The purchase confirmation and its receipt will not be valid as an invoice.
It is time to check that everything is correct. If you do not agree with the data provided in said confirmation, you can request their modification or cancellation of the order.
The validation of the order by the client expressly implies knowledge and acceptance of these particular contracting conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by localexperiences.es constitutes proof of all the transactions carried out between LOCAL Experiences & Adventures and its clients.
Prices and payment method
You agree to pay the contracted services to LOCAL Experiences & Adventures in the forms of payment accepted by LOCAL Experiences & Adventures and for any additional amount (including taxes and late fees, as the case may be).
The prices applicable to each service are those indicated on the website on the date of the order. All prices are inclusive of tax applicable to the country or area where you are on the day of the order. Taxes will be calculated automatically depending on the location where the buyer resides. Any change in taxes will be automatically applied to the prices of the services for sale.
The user / buyer agrees to pay for the services purchased from LOCAL Experiences & Adventures in the accepted forms of payment and for any additional amount (including taxes and shipping costs)
The accepted forms of payment are the following: Bank Card: LOCAL Experiences & Adventures uses the following payment gateways:
Catwalk: Stripe. The bank cards accepted by this gateway are: Visa, MasterCard, American Express
Any other type of card different from those listed above will not be accepted in the payment. Through this method of payment, LOCAL Experiences & Adventures does not collect or manipulate any customer data regarding their card number. All data is processed directly by the corresponding financial institution, thus offering you the highest security and confidentiality in the transaction.Paypal: If you choose to pay with PayPal, you will be redirected to PayPal so that you can pay with your PayPal account or with your credit card. debit or credit quickly and safely, without sharing financial information.
The Buyer guarantees to be the true cardholder or person authorized by him, no other payment method is accepted.
Payment is always in advance of 100% of the order and will be provided when we confirm the payment.
LOCAL Experiences & Adventures issues the user an invoice corresponding to their purchase in digital format within 1 period from when the purchase is made. However, the user may request a paper invoice by requesting it by email to firstname.lastname@example.org.
Validity of prices and offers
The services offered on the web, and their prices, will be available for purchase while they are in the catalog of services displayed through the web page. Users are kindly requested to access updated versions of the website to avoid pricing errors.
Tools and programs to establish communication
Communication with the client for support services can be done by Phone, Email, Whatsapp
The training sessions will be capable of being recorded and with the prior consent of the student.
Withdrawal is the ability of a consumer of a good to return it to commerce within a legal period of 14 days, without having to argue or give any explanation in this regard or suffer a penalty.
The right of withdrawal may not be exercised, in the following cases provided for by article 103 of the Law on Consumers and users:
In the case of provision of services: The right of withdrawal, in accordance with article 103.a of Law 3/2014, will not be applicable to the provision of services, once the service has been fully executed, when the execution has begun, with the express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been fully executed by localexperiences.es, they will have lost their right of withdrawal.
After accepting the performance of the contracted works, localexperiences.es will notify you of the start date of the same.
If you wish to withdraw from your purchase within a period of 14 days from the beginning of the provision of the service and provided that it has not been fully executed, you must contact me with a request to withdraw from the contract before the execution of the contracted service (see process and withdrawal form below)
If the service object of this contract had started during the period of exercise of the right of withdrawal (14 days), in accordance with article 108.3 of Law 3/2014, LOCAL Experiences & Adventures may retain the proportional part corresponding to the service provided , including the support service and, in the event that the service has been fully provided, in accordance with article 103.a of the aforementioned law, the right of withdrawal will not be applicable.
Returns corresponding to payments made by bank transfer will be made by the same means to an account provided by the client. The refund of the amount will be made within the next 14 calendar days from the date on which you inform me of your withdrawal decision.
All services that have been provided will by their nature survive dissolution if paid in full, including, without limitation, proprietary provisions, warranty disclaimers, indemnification and limitations of liability.
Model withdrawal forms
The user / buyer may notify the claim or withdrawal, either by email to: email@example.com or by post at lto the address indicated on the withdrawal form.
Copy and paste this form into Word, fill it out and send it by email or post.
To the attention of LOCAL Experiences & Adventures
Calle Camino de La Exotica, 22 Nerja Málaga 29780
I hereby inform you that I am withdrawing from the contract of sale of the following good / provision of the following service _____________________________________________________________.
Hired on the day: ____________________________________________________
In case of claim, indicate the reason:
Cancellation of the service
If the client wishes to cancel the service, he may do so 6 days before the start of the service and LOCAL Experiences & Adventures will refund the amount received without any retention and never after 14 days. If cancellation is requested within a period of less than 10 days, 50% of the amount will be returned, and if it is exercised later, no amount will be paid.
We will proceed to make said reimbursement using the same means of payment used for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the reimbursement.
Likewise, localexperiences.es may proceed to terminate the contract if the user does not make the corresponding payment or if any of the actions set out in the section on causes of dissolution of the contract are incurred.
European Consumer Regulations
I inform you that the European Commission has created the first European platform for the resolution of conflicts in online commerce, protected by the latest consumer law. In this sense, as the person in charge of an online sales platform, I have the duty to inform my users about the existence of an online platform for alternative dispute resolution.
To use the conflict resolution platform, the user must use the following link: http://ec.europa.eu/odr
I have an after-sales service to solve any problem with my services through which the fastest and most efficient attention is offered to my clients.
To contact me or raise any doubt, question or claim, you can use any of the following means:
* Telephone: +34623117344 from Monday to Friday working hours of: 10:00 – 18:00
* E-mail: firstname.lastname@example.org
I also inform you that if you file a complaint or claim through this route and are not satisfied with the solution that you provide, if you wish, you can go to the Consumer Service of your Community.
Access to the product purchased by the buyer does not imply that LOCAL Experiences & Adventures waives, transfers, or transfers all or part of the rights derived from intellectual and industrial property, nor does it attribute rights of use, alteration, exploitation, reproduction, distribution or public communication of these contents without the prior and express authorization in writing, without prejudice to the right to view and obtain a private backup copy of such contents, provided that said right is exercised according to the principles of good faith and provided that the Intellectual and industrial property of the owner of such rights, is used for non-commercial purposes and exclusively for the buyer’s personal information.
The responsibility derived from the use of materials protected by the intellectual and industrial property rights contained in this page will correspond exclusively to the Buyer.
Personal data protection
The data collected through the purchase process will be processed by LOCAL Experiences & Adventures, Responsible for the Treatment based on Telephone, Email, Whatsapp. Telephone: +34623117344. E-Mail: email@example.com, in order to manage and send your order. The legal basis for this treatment of your data is the execution of the contract for the sale of my services. Your data will be kept for the period necessary to comply with these conditions and during the statute of limitations.
I will also use your contact information to send you communications about offers and news regarding LOCAL Experiences & Adventures services. The legal basis for this data processing is the satisfaction of the legitimate interest of the Responsible in building loyalty and keeping its customers informed. In the event that you do not wish to receive informative communications for the aforementioned purposes, send me an email to firstname.lastname@example.org indicating that you do not wish to receive commercial communications or, you can unsubscribe through the simple and free procedure that I will indicate in every communication.
In no case, your data will be transferred to third parties except legal imperative.You may exercise the rights set out below, and By sending your request in writing to the email or postal address indicated above:
– Right of access to personal data: you may request information from the company on whether it is processing your data and what processing it is carrying out.
– Right to request the rectification of your data if it is incorrect or its deletion if it is no longer necessary for the purpose that motivated its collection.
– Right to request the limitation of the processing of your data.
– Right to object to the processing of your data.
– Right to the portability of the data to a new Responsible.
Right not to be the subject of decisions based solely on the automated processing of your data.
In case you consider that there is any violation of your right to data protection on my part, you can file a claim with the control authority, which in Spain is the Spanish Agency for Data Protection (www.agpd.es).
All information and documentation used during the contracting, development and execution of the services that regulate the relations between localexperiences.es and the Client are confidential.
All information received by the client, be it images, emails, texts, access data such as users and passwords, will be treated confidentially, the transfer to third parties being totally prohibited.
Confidential information shall not be understood as that which is disclosed by agreement between the Parties, that which becomes public for the same reason or that which has to be disclosed in accordance with the law or with a judicial resolution of a competent authority and that which is obtained by a third party that is not under any obligation of confidentiality. Both parties undertake to fulfill the duty of confidentiality indefinitely.
Limitation of liability
LOCAL Experiences & Adventures, reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on the website, its configuration and presentation, access conditions, and contracting conditions. , etc. Therefore, the user must access updated versions of the page.
The user is solely responsible for maintaining the confidentiality and security of the website and for all activities that occur on the website once delivered by localexperiences.es. The user agrees to immediately notify localexperiences.es of any violation of the security of the portal.
localexperiences.es will not be responsible for any loss derived from the improper or unauthorized use of your website.
The user agrees to hold LOCAL Experiences & Adventures harmless from claims, losses, expenses, damages and costs (including direct, incidental, consequential, punitive, exemplary and indirect damages), and reasonable attorneys’ fees as a result of any breach by part of the user / buyer of these conditions, whether or not it is considered material or immaterial; the use or improper use of the Services by you or any person acting on your behalf or using your account at localexperiences.es or for any material or immaterial violation of any right, title or interests of third parties.
In no case will localexperiences.es be responsible for any breach of the contract that occurs on your part, negligence regarding the site, the service or any content, for any loss of benefits, loss of use, or real, special, indirect damages, incidental, punitive or consequential of any kind derived from your misuse of the tools provided.
My only responsibility will be to provide the services in the terms and conditions expressed in this contracting policy.
localexperiences.es will not be liable for any consequence, damage or harm that may arise from the improper use of the services provided.
Jurisdiction and applicable laws
LOCAL Experiences & Adventures and THE USER, will be governed to settle any controversy that may arise from the access, or use of this website, by Spanish law, and submit to the Courts and Tribunals of the city of Nerja for professional clients either are freelancers or companies. In the case of private clients (consumers and users), they will submit to the Courts and Tribunals of the particular city.